Page 130 - รายงานประจำปี 2567 สำนักงานประกันสังคม

Government E-Service Award 2024

The Social Security Office (SSO) received the Government E-Service Award 2024 on 18 March
2025 at the Dusit Thani Hotel, Bang Rak District, Bangkok. The award is one of 40 categories presented

to organizations that have demonstrated outstanding
achievement in developing e-Services on the LINE
platform, effectively meeting the needs of users.

The recognition was granted for the success
of the LINE Official Account “Social Security Office

@ssothai,” which has become an exemplary
communication channel connecting the SSO with
the public through LINE Thailand. As of today,

the account has gained more than 11,915,039
followers, reflecting the SSO’s continuous
commitment to enhancing accessibility and

engagement through modern digital platforms.

Government Easy Contact Center (GECC) Certification 2024

The Social Security Office (SSO) received the Government Easy Contact Center (GECC) plaques

and certifications for service excellence in 2024, presented on 25 September 2024 at the Asawin Grand
Ballroom, 4 Floor, Asawin Grand Convention Hotel, Vibhavadi Rangsit Road, Bangkok. A total of 12
th
SSO offices nationwide were certified, including 1 office at the Progressive Level, Chiang Mai Provincial

Social Security Office, and 11 offices at the Basic Level, namely:
- Bangkok Social Security Office, Area 4
- Bangkok Social Security Office, Area 7

128 SOCIAL SECURITY OFFICE ANNUAL REPORT 2024