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(b) simplifying its procedures for investment applications and
approvals;
(c) promoting the dissemination of investment information,
including investment rules, laws, regulations, policies, and
procedures; and
(d) establishing or maintaining contact points, one-stop
investment centres, focal points, or other entities in the
respective Party to provide assistance and advisory
services to investors, including the facilitation of operating
licences and permits.
2. Subject to its laws and regulations, a Party’s activities under
subparagraph 1(d) may include, to the extent possible, assisting
investors of any other Party and covered investments to amicably
resolve complaints or grievances with government bodies which
have arisen during their investment activities by:
(a) receiving and, where appropriate, considering referring or
giving due consideration to complaints raised by investors
relating to government activities impacting their covered
investment; and
(b) providing assistance, to the extent possible, in resolving
difficulties experienced by the investors in relation to their
covered investments.
3. Subject to its laws and regulations, each Party may, to the extent
possible, consider establishing mechanisms to make
recommendations to its relevant government bodies addressing
recurrent issues affecting investors of another Party.
4. The Parties shall endeavour to facilitate meetings between their
respective competent authorities aimed at exchanging knowledge
and approaches to better facilitate investment.
5. Nothing in this Article shall be subject to, or otherwise affect, any
dispute resolution proceedings under this Agreement.
Article 10.18: Work Programme
1. The Parties shall, without prejudice to their respective positions,
enter into discussions on:
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