Page 256 - SUSTAINABILITY REPORT 2020

Page
Direct
GRI Standard Disclosures Number Omissions Answer SDGs
Local Communities
GRI 103: 103-1 Explanation of the material topic and its 13, 92
Management Boundaries
Approach 2016
103-2 The management approach and its 92, 108
components
103-3 Evaluation of the management approach 92-93

Sector FS13 Access points in low-populated or 101-103 1
specific indicators economically disadvantaged areas by type
FS14 Initiatives to improve access to financial 140-142 1
services for disadvantaged people

Marketing and Labeling
GRI 103: 103-1 Explanation of the material topic and its 13, 109
Management Boundaries
Approach 2016
103-2 The management approach and its 109-123
components
103-3 Evaluation of the management approach 110

Sector Initiatives to enhance financial literacy by type of 111-119 1
specific indicators beneficiary (former FS16)

Customer Privacy

GRI 103: 103-1 Explanation of the material topic and its 14, 231
Management Boundary
Approach 2016
103-2 The management approach and its 231-233
components
103-3 Evaluation of the management approach 233-234

GRI 418: 418-1 Substantiated complaints 233-234 16
Customer concerning breaches of customer
Privacy 2016
privacy and losses of customer data

Product and portfolio

GRI 103: 103-1 Explanation of the material topic and its 13, 72
Management Boundaries
Approach 2016
103-2 The management approach and its 72-74
components
103-3 Evaluation of the management approach 73-75

Sector FS8 Monetary value of products and services 73-75
specific indicators designed to deliver a specific environmental
benefit for each business line broken down by
purpose

250 ธนาคารออมสิน ธนาคารเพื่อสังคม GSB SOCIAL BANK