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                                                                                              Direct
                GRI Standard               Disclosures                  Number    Omissions  Answer     SDGs
               Training and Education
               GRI 103:          103-1 Explanation of the material topic and its   13, 120
               Management        Boundaries
               Approach 2016
                                 103-2 The management approach and its   120-123
                                 components
                                 103-3 Evaluation of the management approach  126-127
               GRI 404:          404-1 Average hours of training per year per   127                    4, 5, 8, 10
               Training and      employee
               Education 2016
                                 404-2 Programs for upgrading employee skills   121-124                   8
                                 and transition assistance programs
                                 404-3 Percentage of employees receiving regular   124-125     100%     5, 8, 10
                                 performance and career development reviews
             Local Communities
             GRI 103:          103-1 Explanation of the material topic and its   13, 74
             Management        Boundaries
             Approach 2016
                               103-2 The management approach and its     74-84
                               components
                               103-3 Evaluation of the management approach  74-75
             Sector            FS13 Access points in low-populated or    80-81                            1
             specific indicators   economically disadvantaged areas by type
                               FS14 Initiatives to improve access to financial   109-110                  1
                               services for disadvantaged people
             Marketing and Labeling

             GRI 103:          103-1 Explanation of the material topic and its   13, 85
             Management        Boundaries
             Approach 2016
                               103-2 The management approach and its     85-95
                               components
                               103-3 Evaluation of the management approach  86


             Sector            Initiatives to enhance financial literacy by type of   86-93               1
             specific indicators   beneficiary (former FS16)

























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