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Strategic Plan of the Social Security Office

Strategic Goal
1

Strategic Goal Strategic Goal
2 3

Developing Technology
and Innovation to Deliver
Building a Driving Force Proactive Services for All Enhancing the Effectiveness
toward an Organization Objective of Creating and Accessing

of Trust, Confidence, To provide the best possible Social Security for Workers
and Good Governance of All Groups and Ages
services to the labour force by
Objective enhancing SSO’s services to Objective
To advance policies and keep pace with technological To expand comprehensive

organizational development based advancements, ensuring quality, social protection, including
on data and good governance accuracy, completeness, security, services, benefits, occupational

principles, through the improvement and timeliness that meet user health, and workplace safety
of laws, regulations, and rules; satisfaction. for workers of all groups and
the monitoring and evaluation Outcome ages. To strengthen fund stability

of plans and budgets; the Convenient, modern, and and develop social security
enhancement of communication efficient services. networks both nationally and

and public relations effectiveness; internationally.
and the development of personnel Outcome
who are competent, ethical, Improved quality of life for

happy, and future-ready. In employees and insured persons
addition, improve facilities and through sustainable participation
infrastructure to be appropriate of all stakeholders.

and modern.
Outcome
An organization that is

recognized, trusted, and
governed with integrity.

86 SOCIAL SECURITY OFFICE ANNUAL REPORT 2024