Page 11 - RTARF - Essential English for Work
P. 11

Sgt. Thompson picks up the
                                             receiver to answer the phone.




               Administration Division.
              Sgt. Thompson speaking.




                                             He identifies himself.







              Would you like to leave a
                   message?




                                             He asks if the caller wants to
                                             leave a message.






               Sorry, could you repeat
                  that, please?





                                             He deals with a communication
                                             problem.




                                             RTARF Essential English for Work: Speaking Essentials  7
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