Page 9 - RTARF - Essential English for Work

Taking a message
• Would you like to leave a message for him/her?

• Can I take a message?

• Let me repeat that back to you.

• Let me check I’ve got that right.

• Could you tell me your name again?

• I’ll make sure ... gets your message.

• I’ll let him/her know that you called.

When communication problems occur

• Sorry, could you repeat that, please?

• Sorry, could you say that a bit more slowly, please?

• Sorry, could you spell that for me, please?

• Sorry, could you speak up a bit, please?

• Sorry, I didn’t catch that.

Outgoing calls

Giving your name
• ... (your name) speaking.

• This is ... (your name) from ... (name of company/organization).

• Hello. It’s ... (your name).

RTARF Essential English for Work: Speaking Essentials 5