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Strategic Goal
2

Driving policy through data and good governance
Developing laws, regulations, and budgeting procedures
SSO TRUST To enhance the effectiveness of public communication

A Trusted and Developing personnel to be competent, virtuous, happy,

Transparent and future-ready

Organization Modernizing organizational structure and office facilities

Efficient Organizational Management

Internal Information Systems Development
The Social Security Office has obtained internationally recognized ISO/IEC certifications for information
security and data protection, reinforcing public trust in its services and ensuring the safety of insured

persons’ information. These certifications include:
• ISO/IEC 27001 (Information Security Management System: ISMS), which certifies the effectiveness
of the Office’s information security management framework.

• ISO/IEC 27701 (Privacy Information Management System: PIMS), which certifies the Office’s
compliance with personal data protection management standards.

• ISO/IEC 20000-1 (IT Service Management System: ITSMS), which recognizes the standardization
of the Office’s IT service management processes.
• ISO 22301 (Business Continuity Management: BCM), which ensures that the Office has robust

systems in place for maintaining business continuity during disruptions.

106 SOCIAL SECURITY OFFICE ANNUAL REPORT 2024