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Remote access using MEC Remote for boiler systems Features
▶ Visualisation of the local user interface MEC Remote + MEC Optimize
▶ Navigation through the control system
Using MEC Remote, operators can now gain remote access to their hot water and steam boiler systems ▶ Parameter setting and programming by Efficiently networked. Optimally monitored.
conveniently and securely. This means the entire boiler and system control can be visualised using Bosch Service using service access
standard Internet-enabled devices. Advanced features Combining MEC Remote and MEC Optimize
(only in conjunction with MEC Optimize)
▶ Transfer system status to the portal means you can access system data at any
▶ Alarm management via e-mail or SMS time, from any location.
MEC Remote is the ideal solution for all companies: One of the most important requirements of a remote
▶ in which the supervising personnel cannot be connection is maximum security. We provide a sophis-
on-site constantly ticated role concept that controls both access authori- At a glance
▶ operating multi-boiler systems requiring supervision sation and approved visualisation levels. The remote ▶ Access to operating data, any time, anywhere
▶ with on-call service, e. g. at the weekends access function itself has a multi-level security con- ▶ Boiler systems at all locations on one overview screen
cept. The external data connection can be turned on ▶ Quick, convenient and cost-effective monitoring of system data
Using the overview map, multiple systems around the or off on the hardware at any time in the boiler house ▶ Secure transmission thanks to a multi-level security concept
world can all be monitored at once. As an option, using a key. In addition to logging in with user name ▶ Optional remote support from Bosch Industrial Service
MEC Remote can send the operator reports of any and password via encrypted data transfer (https), ▶ Notifications via SMS or e-mail for defined events, if required
abnormalities or faults via SMS or e-mail. This signifi- there is also a mobileTAN procedure to be followed.
cantly reduces the monitoring required for systems The operating data from the industrial boilers are only
with high reliability requirements, such as those in saved locally on the system, not in a cloud. The com-
constant operation. pany ESCRYPT GmbH developed the security concepts
for MEC Remote, and the company Cirosec GmbH
At your request the Bosch experts can also use remote undertakes regular security audits.
access to perform expanded parameter setting, pro- Live support from service experts Convenient operation on site
gramming (SPS) and fault analysis directly on your Connection options
system. If components fail, the service experts can ▶ DSL router
utilise remote analysis to narrow down the cause and ▶ Operator's own network
ensure they arrive with the appropriate equipment. ▶ Mobile phone network
This optimises service costs and increases system
availability.
Push notifications via SMS or e-mail On-call at home