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14 | Controls and connectivity                                                             Controls and connectivity | 15






 Remote access using MEC Remote for boiler systems  Features
          ▶  Visualisation of the local user interface          MEC Remote + MEC Optimize
          ▶  Navigation through the control system
 Using MEC Remote, operators can now gain remote access to their hot water and steam boiler systems   ▶   Parameter setting and programming by   Efficiently networked. Optimally monitored.

 conveniently and securely. This means the entire boiler and system control can be visualised using     Bosch Service using service access
 standard Internet-enabled devices.  Advanced features          Combining MEC Remote and MEC Optimize
          (only in conjunction with MEC Optimize)
          ▶  Transfer system status to the portal               means you can access system data at any
          ▶  Alarm management via e-mail or SMS                 time, from any location.

 MEC Remote is the ideal solution for all companies:  One of the most important requirements of a remote
 ▶   in which the supervising personnel cannot be   connection is maximum security. We provide a sophis-
 on-site constantly  ticated role concept that controls both access authori-  At a glance
 ▶   operating multi-boiler systems requiring supervision  sation and approved visualisation levels. The remote   ▶  Access to operating data, any time, anywhere
 ▶  with on-call service, e. g. at the weekends  access function itself has a multi-level security con-  ▶  Boiler systems at all locations on one overview screen
 cept. The external data connection can be turned on   ▶  Quick, convenient and cost-effective monitoring of system data
 Using the overview map, multiple systems around the   or off on the hardware at any time in the boiler house   ▶  Secure transmission thanks to a multi-level security concept
 world can all be monitored at once. As an option,   using a key. In addition to logging in with user name   ▶  Optional remote support from Bosch Industrial Service
 MEC Remote can send the operator reports of any   and password via encrypted data transfer (https),   ▶  Notifications via SMS or e-mail for defined events, if required
 abnormalities or faults via SMS or e-mail. This signifi-  there is also a mobileTAN procedure to be followed.
 cantly reduces the monitoring required for systems   The operating data from the industrial boilers are only
 with high reliability requirements, such as those in   saved locally on the system, not in a cloud. The com-
 constant operation.  pany ESCRYPT GmbH developed the security concepts
 for MEC Remote, and the company Cirosec GmbH
 At your request the Bosch experts can also use remote   undertakes regular security audits.
 access to perform expanded parameter setting, pro-  Live support from service experts  Convenient operation on site
 gramming (SPS) and fault analysis directly on your   Connection options
 system. If components fail, the service experts can   ▶  DSL router
 utilise remote analysis to narrow down the cause and   ▶  Operator's own network
 ensure they arrive with the appropriate equipment.   ▶  Mobile phone network
 This optimises service costs and increases system
 availability.











       Push notifications via SMS or e-mail                                On-call at home
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