Page 20 - Bosch Controls and Connectivity

20 | Controls and connectivity Controls and connectivity | 21

MEC Remote for remote access to the CHP unit Quick overview via the status indicators with intuitive
navigation.

Remotely accessing the CHP module using MEC Remote allows visualisation of the CHP control on any

Internet-capable device. Data security is guaranteed at all times through the use of a secure VPN tunnel.
Remote monitoring and diagnostics increase system availability and help avoiding downtimes through
continual evaluations, system checks as well as component failure forecasts, in accordance with the
customer's requirements.
Schematic diagram with the most important technical
data at a glance. Switch between different diagrams
Online support for optimal on-site assistance Warranty extension and “95 % availability guarantee” and detail levels.
MEC Remote for CHP modules offers online support, for compact CHP modules from 12 to 240 kWel
direct from the manufacturer. Upon your wish, our A maintenance contract includes use of the basic
customer service engineers and our central control MEC Remote package, free of charge. This also extends
room can access the system controls, if needed. the CHP unit warranty by twelve months through
MEC Remote can also independently check relevant MEC Remote system monitoring and the resulting
system data easily and quickly. The interface can be guarantee of service quality. When signing a “premium”
used on either a PC desktop or a mobile device. The maintenance contract, reliable CHP module operation
system ensures a detailed overview of the system is guaranteed by our service department for the length Status display can be configured using all the recorded
operating state – in text form or as a graphic. The of the contract. The “95 % availability guarantee” is also variables, plus the time frame can be freely chosen and
messaging service automatically sends the operator offered with this contract in conjunction with all display configurations saved.
or local service technician all important notifications, MEC Remote. This means the internal CHP unit
such as maintenance information or faults, via SMS or software monitors and documents the compact CHP
e-mail. As an option, the events or a history of all mo dule availability; our service department then
measurement data can be displayed. Smart functions evaluates this data remotely. This ensures the economic
enable the evaluation of data with regards to energy efficiency of the CHP unit.
efficiency and economy.

Features At a glance
▶ Overview graphics and tables containing current ▶ Quick, convenient and cost-effective monitoring of
operating data, e.g. electrical performance, speed, system data
and flow and return temperatures ▶ Secure VPN-protected access in real time, including
▶ Constant display of all important data in the status status and operating data
bar, e.g. connection status and system name ▶ Access via a web portal, independent of the
▶ Notifications about operating signals, such as platform
maintenance or faults ▶ Overview of all CHP systems
▶ Bosch Service contact information at a glance ▶ Data export into standard file formats, for efficiency
Live support from Convenient Push notifications via On-call at home ▶ Data export as a table of values for further analysis, and economy analyses
service experts operation on site SMS or e-mail e.g. in Excel or CSV formats ▶ Remote monitoring and parameter setting for the
system by Bosch Industrial Service
Advanced features ▶ Stay up-to-date – through notifications by SMS or
▶ Visualisation of historical operating data in clear e-mail
history graphs, with the option to show or hide ▶ Warranty period extension of twelve months in
individual data sets combination with a maintenance contract
▶ Display of scale adjustable by defining the time
frame