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3. The Service is provided within the distribution area of
Terms and Conditions of Sale MISUMI, except areas where deliveries cannot be made.
Please contact MISUMI for any queries on the distribution
All purchases of products (the “Products”) from catalogs issued are and the service areas.
by MISUMI MALAYSIA SDN. BHD. (“MISUMI”) or available 4. If the Customer desires to request MISUMI a large quantity
on the MISUMI’s website (collectively the “Catalog”) will be order of the Products which is required separate quantity
governed by these Terms and Conditions of Sale (the “Terms for volume discount rate under the Catalog, the price and
and Conditions”). shipment date of the Products will be determined by the
All purchasers who utilize the Catalog and web order service quantity issued by MISUMI.
(the “Service”) must strictly adhere to these Terms and
Conditions, unless otherwise set forth in a signed statement by
an authorized representative of MISUMI. Article 3 Ordering the Products
1. The Customer may apply to purchase the Products using
Article 1 Registration the following methods. Provided, however, that MISUMI may
restrict the ordering method depending on Special Orders
1. To use the Service, the applicant (you) shall complete
the customer registration procedures of MISUMI. After (as defined in Article 10 below) or the type or quantity of the
Products ordered. The date and time MISUMI may receive
the applicant has completed the customer registration
application procedures in a manner specified by MISUMI an order are set out in the Catalog and MISUMI’s website.
and has been approved as a customer meeting the 1) Internet orders: fill in the required fields in the web site
standards prescribed by MISUMI, MISUMI will issue a of MISUMI. Please visit MISUMI’s website or consult
Customer Number and the applicant will become a customer MISUMI for details on how to use the web site.
(the “Customer”). 2) Facsimile orders: fill in the required fields on the order
Before the Customer orders the Product via Internet website sheet specified by MISUMI and send the order sheet to
of MISUMI, named Web Ordering System (“WOS”), the the fax number specified by MISUMI.
Customer is required to apply for WOS registration as well 2. Orders made by the Customer shall become effective upon
as the customer registration. Please visit our WOS website receipt of the order by MISUMI under Article 3.1. If MISUMI
to understand the WOS registration process. is unable to receive the order due to a problem with any
2. MISUMI may deny approval of an application to register as a telecommunication service or any of the details required
customer of MISUMI for any of the following reasons: for the order are missing, the order shall not be deemed
1) the applicant is not registered as a corporation; effective. In this case, MISUMI shall not be liable in any way
for the Customer not being able to purchase the Product or
2) the applicant has already registered;
3) the applicant’s principal place of business or postal any damages arising in connection therewith.
address as of the time of the customer registration 3. Orders made by the Customer will constitute a sales
procedures is outside Malaysia; agreement upon receipt of the order by MISUMI under
4) it becomes evident that the applicant has had its customer Article 3.1. Provided, however, that this will not apply if
registration revoked in the past; MISUMI notifies the Customer that it declines the order
5) any of the details in the customer registration application immediately after receiving the order. In this case, MISUMI
are untrue; shall not be liable in any way for the Customer believing
6) it is evident that the applicant is a distributor, or intends that the order constitutes a sales agreement or any
to resell; damages arising in connection therewith. If MISUMI deems
7) the applicant attempts to transfer or sell the customer it particularly necessary, it will additionally execute a written
registration number or user ID; or sales agreement with the Customer and change the terms
8) any other matter that MISUMI deems to be inappropriate of sale.
for approval of customer registration. 4. Please be aware that MISUMI may claim from the Customer
3. When ordering the Products, the Customer shall provide the any expenses MISUMI incurs in connection with requests
Customer Number issued to it at the time of registration as a from the Customer.
customer under this Article 1.
Please note that the Customer Number is different from the Article 4 Indemnifi cation
User ID issued after WOS website registration.
4. Any and all purchase orders made by any User ID under the The Customer may order the Products with the following
Customer Code issued for the Customer shall be deemed as conditions with respect to the use of the Products. The
orders of the Customer. Customer will defend, indemnify, and hold harmless MISUMI
5. MISUMI will notify the Customer by facsimile or by email and its affiliates, its parent company, and their respective
of sales campaigns and other matters when sending the officers, employees, and agents, from and against any liability,
Catalog or other materials. MISUMI will not send such damage, claim, or any litigation cost or expense (including
information to the Customer if the Customer so requests. but not limited to reasonable attorneys’ fees) from third party
claims arising out of or relating to the violation of any of the
following conditions:
Article 2 Details of the Service 1. The products are to be used as a component of general
production equipment or for commercial use or industrial
1. The Customer may purchase the Products listed in the
Catalog using the Service subject to the provisions of the application (“General Industrial Use”). Please note that
Terms and Conditions and any terms set out in the Catalog General Industrial Use does not include any use in
(including, without limitation, specifications, price, Days to transportation devices with the purpose of transporting
Ship (as defined in Article 5), and instruction and precaution humans such as automobiles, vehicles, or ships, medical
for use). Please be aware, however, that because of the equipment with the purpose of curing and diagnosing
nature of the Products, the Customer’s business or other humans, or consumer goods that are used in general
standards prescribed by MISUMI, or at the discretion of the households such as electronic and electric equipment.
original manufacturer or MISUMI, some of the Products may 2. The Products may not be used in aerospace equipment,
be removed from the Service without prior notice or warning. nuclear energy equipment, or military related products, such
as weapons or arms.
2. The Customer may use the Service provided by MISUMI’s 3. The Products or any equipment for General Industrial Use
website in accordance with the Terms and Conditions and
other terms and conditions for use of our website. MISUMI (or parts thereof) will not be used in, exported to, or sold to
may suspend or discontinue all or part of such Service for any country outside Malaysia.
maintenance of machinery or equipment and other reasons, 4. MISUMI provides the Service on the condition that
without prior notice or warning to the Customer. the Customer orders and uses the Products at its sole
responsibility and in compliance with matters relating to
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