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Moreover, the Provincial Electricity Authority used modern technology to increase effciency
in work system such as searching for facilities which requested to use power by using the PEA Map
system and improving operations to solve electricity problems by modifying the OMS system,
the GIS map system and meteorological data to work with Supervisory Control and Data Acquistion
(SCADA). This has enabled the Provincial Electricity Authority to monitor progress in solving electricity

problems much more rapidly.

Learning and Development
The Provincial Electricity Authority has developed and created a culture of learning in the
organization by specifying guidelines to promote learning and exchanges of knowledge to develop
processes and innovations through the process of knowledge management, collection of knowledge
in categories and knowledge transfers through processes including the organization’s knowledge

management information system. In addition, the Provincial Electricity Authority established the PEA Think
Tank concept to use the area to motivate and exchange learning on signifcant issues of interest to
the organization.
Furthermore, the Provincial Electricity Authority promoted employees’ learning in the
organization in several aspects such as quality exhibitions, innovation competitions, operating skill

competitions and outstanding electricity authority competitions. The Provincial Electricity Authority
also promoted learning with external agencies and general people through Provincial Electricity
Authority learning centers, other electricity utilities visits, cooperation between electricity utilities
in ASEAN countries and regular academic cooperation projects. Thus, the Provincial Electricity Authority
has a base of knowledge with readiness to improve and create sustainable innovations in the future.

Socioeconomic Aspects
The Provincial Electricity Authority has determined to work continually in line with its primary
missions with responsibility to society and the environment. In 2016, the Provincial Electricity Authority
expanded performance in the area of corporate social responsibility under ISO 26000 to cover the entire

organization and push for every agency to raise awareness about the importance of compliance
with corporate social responsibility standards in every process. The Provincial Electricity Authority requires
all PEA offces to participate in preparing the PEA plan for responsibility to society and the environment
of 2017-2021 under the guidelines of the ISO 26000 standards for corporate social responsibility.
Furthermore, the Provincial Electricity Authority performed social and environmental projects

such as projects to produce power from waste disposal in municipalities of Phra Nakhon Si Ayutthaya,
the Provincial Electricity Authority Mobile Medical Unit Project, the PEA Safe Community Project, projects
to support safe power consumption in 84 communities and the Green Offce Project which received
an outstanding award (G: Gold) from the Department of Environment Quality Promotion.

In 2016, the Provincial Electricity Authority managed plans and projects for concurrence
with the policies of the government, the Ministry of Interior and regulating agencies with the
determination to become a leading modern regional organization in providing effective electricity
services to improve quality of life, the economy and society with sustainability.

(Mr. Tawin Pleansri)
Chairman of the Board, Provincial Electricity Authority
56 SMART PEA
Annual Report 2016 Provincial Electricity Authority