Page 65 - SUSTAINABILITY REPORT 2020

Sustainable
Development Goals Examples of Key Operations

• Conduct operation in accordance with the government policy, serve as sources of capital
for government agencies, support small business entrepreneurs and communities,
promote savings and provide assistance to the nation, such as measures to aid people who
have been affected by Covid-19 situation, remedial measures, loans to improve liquidity
and revitalize the economy and spatial rehabilitation measures for urgent assistance,
soft loan program for the Office of the Government Pawnshop.
• Financial strengthening through loans for grassroots economy project, such as
the Pracharat Sang Thai Loans, People's Bank for hawkers, street vendors, independent
entrepreneurs and low-income earners.
• Solve poverty problems by uplifting the grassroots economy, such as providing sources

of capital, low-interest loans and develop skills for workers who hold state welfare card
to be able to find occupation and access to formal sources of fund.
• Promote savings and develop financial potential with cutting-edge financial products
and services with digital technology such as digital savings demand deposit, special
premium savings certificates, establishment of Thailand's first public financial institution
to deposit-withdraw money and provide financial transactions for members and
communities, as well as being a source of working capital for members and communities.

• Emphasize on increase opportunities to access to financial services and financial
educations for grassroots customers or customers who live in remote areas.
• Provide loans to improve liquidity in the economic system with appropriate and fair
interest rates.
• Upgrading the branch offices to be centers for grassroots economic sustainability

development (Social Branch) and Financial Logistic Centers which offer products for
society and grassroots people such as Street Food loans, Homestay loans in order to
reduce inequality and increasing access to financial services for the grassroots people.
• Remedial measures for people who are affected by events such as natural disasters,
outbreak, interest rate cut under MPC's policy.
• Upgrading the quality of life of grassroots people through mechanisms, namely 1. Creation
of knowledge and occupations, 2. Creation of markets and incomes, 3. Creation of financial
history to raise incomes of the people and reduce inequality in society.
• Announcement of joint investment to provide vehicle title loan service with low interest rate.
• Support social enterprise operators to access to capital and promote sustainable
community and social development.
• Participate in the development of e-commerce standards to support electronic transactions
in Thailand.
• Debt Clinic Project to help people to solve bad debt, credit card debt problems, including
credit card debts which are in the court processes or already received court orders, and
initiated credit card debt refinance project in order to reduce interest burden for people
with good financial discipline and payment history.
• Promote and develop the potential of Startups and SMEs, provide sources of capital
for potential Startups and SMEs which require capital to establish business, develop
products or services, or expand business.

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