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5. Fair Operating Practices National Anti-Corruption Commission (NACC) to each
PEA places importance on anti-corruption practices agency to adhere in practice and inspect to ensure work
in compliance with the National Anti-Corruption Strategy, regulations are consistent with the law.

Phase 2 (2013 – 2017) to become a transparent organization. In participating in anti-corruption activities, PEA
In 2015, PEA’s Board of Directors and executives laid cooperates and supports the Board of Directors, executives
down and notifed the anti-corruption policy on June 15, and employees in attending anti-corruption activities
2015 to create a guideline framework for the Board of hosted by other agencies such as Anti-Corruption Day
Directors, executives and employees of PEA. In 2016, PEA 2016, “Karma Catches Cheating” hosted by the Anti-

expressed anti-corruption determination as follows : Corruption Organization at Sanam Luang on September
PEA Plan of Action on Good Governance and 11, 2016 and International Anti-Corruption Day (Thailand)
Anti-Corruption of 2016 specifed anti-corruption efforts activities hosted by the government, the National Anti-
in Strategy 4 on development of monitoring systems for Corruption Commission (NACC) and government sector,
transparency and anti-corruption in the organization with public sector and private sector networks at Mahidol
major work plans consisting of the Transparent Provincial University (Salaya) on December 9, 2016.

Electricity Authority Work Plan, the plan to increase
effciency of corruption complaint management processes 6. Consumer Issues
of the Provincial Electricity Authority Anti-Corruption PEA always considers consumers or customers
Center and plans to coordinate modifcations of internal as important stakeholders. Therefore, PEA has prepared
control in case of corruption, etc. project management plans and improved work systems

Provincial Electricity Authority Transparency to focus on building and managing relationships with
specifed anti-corruption indicators in standards for a customers to become a customer-centric organization.
transparent Provincial Electricity Authority. In 2016, PEA prepared forms to survey satisfaction from
Communicate to disseminate knowledge such participants in the PEA Safe Community Project. Out
as by circulating notices and delivering documents on of 1,200 respondents, the respondents (88.85%) were
“Driving National Anti-Corruption Strategies Among State found to be satisfed with benefts from participation in
Enterprise Target Groups” and “Interesting Knowledge the project and were able to use knowledge in daily life.

on the Act Accompanying the Constitution on Anti- Furthermore, overall satisfaction toward the PEA Cares
Corruption, Article 100 and Article 103” prepared by the for Every Life Porject was at 82.40 percent.

70 SMART PEA
Annual Report 2016 Provincial Electricity Authority